Right of Withdrawal

If you are a consumer, you have the right to withdraw from a contract concluded through the online shop within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you, or a third party designated by you who is not the carrier, receive the goods.

To exercise your right of withdrawal, you must inform:

Vera Jochum
Schillerstraße 7

66557 Illingen
Germany
Email: vjochum1964@gmail.com

by means of a clear statement (for example, by email) informing me of your decision to withdraw from the contract.

You may use the model withdrawal form below, but you are not required to do so.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from the contract, I will reimburse all payments received from you, including the cost of standard delivery.

I may withhold reimbursement until I have received the returned goods or until you have provided evidence that you have sent the goods back, whichever is earlier.

The reimbursement will be made using the same payment method that you used for the original transaction, unless expressly agreed otherwise. You will not incur any fees as a result of the reimbursement.

You must return or hand over the goods to me without undue delay and in any event no later than 14 days from the day on which you informed me of your decision to withdraw from the contract.

The deadline is met if you send the goods before the period of 14 days has expired.

You bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the Right of Withdrawal

The statutory exceptions to the right of withdrawal apply.

In particular, the right of withdrawal does not apply to goods that are made to the customer's specifications or are clearly personalised, where the statutory requirements for this exception are met.

Model Withdrawal Form

If you wish to withdraw from the contract, you may use the following form. Its use is not mandatory.

To:
Vera Jochum
Schillerstaße 7

66557 Illingen
Germany
Email: vjochum1964@gmailcom

I/We () hereby give notice that I/we () withdraw from my/our (*) contract of sale of the following goods:

Ordered on () / received on ():

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):

Date:

(*) Delete as appropriate.

Last updated: 27 September 2026